Frequently Asked Questions

We reserve the right to change any of these Terms of Use at any time where the change is required:

1. to add or remove Participating LC Clinics or where the Gift Card may be redeemed including but not limited to where a Participating LC Clinic ceases to carry on business (and for avoidance of doubt Laser Clinics Canada will have no liability in relation to the Remaining Card Value on any Gift Cards for Participating Clinics that cease to carry on business that are not related bodies corporate of Laser Clinics Canada);
2. to add or remove goods or services which may be purchased with the Gift Card;
3. for infrastructural, systems, administrative or operational reasons or to prevent the occurrence of fraud or other unlawful or unacceptable conduct;
4. to comply with any contract, law, regulation or statute or order or judgment of any court, tribunal or other body having competent jurisdiction; or
5. where we, acting reasonably, consider that it will not be to your detriment.

Changes to these Terms of Use will be available on the Website.

Your gift card will be delivered to the designated recipient in the next 5-10 minutes if you have selected today's date. Otherwise, your gift card will be delivered before noon on your selected date.

Gift Cards can only be redeemed at the appointed clinic selected on the gift card. To book a consultation or treatment, select the appointed clinic and follow the prompts. The Gift Card would be redeemed at the clinic at point of sale. Your Gift Card may only be used to make purchases up to the Remaining Card Value. If you wish to make a purchase for an amount that exceeds the Remaining Card Value, you must pay the excess using another payment method.

Laser Clinics Gift Cards can be used to purchase any merchandise or services. Gift Cards can only be used at the appointed clinic location listed on the Gift Card email.

Your Gift Card may only be used to make purchases up to the Remaining Card Value. If you wish to make a purchase for an amount that exceeds the Remaining Card Value, you must pay the excess using another Laser Clinics approved payment method.

Unfortunately, Gift Cards can not be transferred between clinic locations or countries and they cannot be redeemed online. Gift cards can only be redeemed at the appointed clinic selected on the Gift Card. Visit our Clinic Finder to locate your appointed clinic and book online.

If you purchased an electronic gift card that doesn't arrive, you can resend it to the recipient. Some e-mail providers give users the option of blocking all e-mail messages that originate outside of their domain. You may want to check with your recipient to make sure their e-mail provider isn't filtering the e-mail into a "junk" or "spam" folder. Alternatively, you can contact our Customer Service team and they will be able to assist you.